Delivery & Offloading
Free UK Mainland Delivery Expert Logistics Support Safe Offloading Advice
At Steel Build Masters, we’re committed to making your steel building delivery as smooth, safe, and efficient as possible. From nationwide shipping to offloading support, we provide a transparent, well-structured process to ensure your materials arrive on time and in perfect condition.
Free UK Mainland Delivery
We offer FREE standard delivery across mainland UK (excluding Northern Ireland, Highlands, and Islands). Your steel building may arrive in multiple shipments depending on the specification and components ordered. Deliveries may include:
- Structural steel frame
- Cladding panels
- Windows and doors
- Roller shutters and accessories
All items are shipped directly from our manufacturing partners to ensure speed and quality.
Fast Lead Times
- In-stock products: Delivered within 3–4 weeks
- Custom or made-to-order items: Delivered within 6–8 weeks
- We’ll contact you in advance to arrange a convenient delivery date and time
Preparing for Delivery
Our deliveries are made using rigid or articulated lorries, so please ensure:
- There is sufficient access from the main road to the delivery site
- The route is clear of overhead obstructions and suitable for heavy vehicles
- The ground is stable—gravel or planking may be required if the soil is soft
- You notify us in advance if access is restricted—we can arrange specialist transport if needed (additional charges may apply)
Offloading Requirements
It is the customer’s responsibility to arrange safe offloading. You will need:
- A forklift or power loader to unload and move heavier components
- A qualified, insured operator to handle the machinery
- A clear, level area for stacking and storing materials
If you’re unable to arrange offloading, Steel Build Masters can provide offloading services and haulage solutions at an additional cost. Please contact us in advance for a quote.
Important Site Safety Notes:
- Do not store materials on or around the concrete slab
- Keep the slab and surrounding area clear for marking out and safe movement
- Stack steel components evenly on blocks and protect them from the weather
Help Your Driver
Your delivery driver may be unfamiliar with your site. Please:
- Share local directions or access tips in advance
- Be on-site to receive the delivery
- Treat your driver with courtesy—they are not responsible for delays or unloading
Drivers will not permit handballing of materials unless pre-arranged for safety and insurance reasons.
Post-Delivery Checklist
Immediately upon delivery:
- Unpack and inspect all components
- Cross-check items against your Bill of Materials (BOM)
- Report any discrepancies within 24 hours of delivery
Failure to report issues within this timeframe may result in additional charges for replacements.
Storing Your Steel Building Materials
If you’re not building immediately, follow these best practices:
- Store steel components with adequate airflow to prevent moisture build-up
- Dry any wet materials immediately to avoid corrosion or storage stain
- Store electrical and moving parts in a clean, dry environment
- Tilt bundles of primed parts to allow water drainage and air circulation
- Avoid puddles forming on columns, rafters, or painted surfaces
Consult manufacturer storage guidelines or contact us for advice on protective coverings and tarpaulins.
Call our expert team on 0800 368 9100 or email sales@steelbuildmasters.co.uk to discuss your requirements.